Your cart


Your cart

Your cart is currently empty.

Continue shopping

Free Shipping + 10% OFF Great Sale Storewide. Use Code: July10 at Checkout.

How to clean your Matein Backpack?

Some of our customers have raised questions about how to clean their backpacks lately. Questions like how do I clean the backpack? Will the charging port be damaged by water? What should I do if I want to machine wash the backpack? Are the charging port and the USB cable removable? To address all of your concerns, here is a specific guide to help you correctly clean your backpack. So you can stay fresh with Matein on the road.

Instructions for cleaning your Matein Backpack:

Find the place where the charging port is built inside.

Instructions to clean your usb port backpack from Matein

Hardly pinch the USB cable to the connector end and pull it up. (By this action you will see the USB cable is detached from the port)

Matein USB port backpack washing instructions

Simply take it out through the hole.

Instructions to remove usb cable of Matein Backpack

For installing the USB connector back to the port:

Simply put the connector back to where you took it out through the hole and move it to the place where the charging port is built.

Press it into the charging port, you can feel it if it is fit in the right place. (You may hear a slight 'click' sound which means it is perfectly fit to the port and your reinstallation is done)


Please do notice: our backpack allows machine-wash when without the USB cable, but frequent machine-wash is not advised as it could undermine the work life of your backpack. So keep your backpack tidy and clean in daily use is a good way to maintain it.


  • Thank you for responding so quickly. Instructions were easy to follow. I am visiting my daughter and she was asking for advice on how to wash her backpack from our resent trip overseas. My next backpack will definitely be purchased from your company. Thank you again for your help. Sincerely, Denita Nelson

    Denita Nelson
  • much obliged for the help!! I love my backpacks!!


Leave a comment

Name .
Message .

Please note, comments must be approved before they are published