Some of our customers have raised questions about how to clean their backpacks lately. Questions like how do I clean the backpack? Will the charging port be damaged by water? What should I do if I want to machine wash the backpack? Are the charging port and the USB cable removable? To address all of your concerns, here is a specific guide to help you correctly clean your backpack. So you can stay fresh with Matein on the road.
Instructions for cleaning your Matein Backpack:
①Find the place where the charging port is built inside.
②Hardly pinch the USB cable to the connector end and pull it up. (By this action you will see the USB cable is detached from the port)
③Simply take it out through the hole.
For installing the USB connector back to the port:
①Simply put the connector back to where you took it out through the hole and move it to the place where the charging port is built.
②Press it into the charging port, you can feel it if it is fit in the right place. (You may hear a slight 'click' sound which means it is perfectly fit to the port and your reinstallation is done)
Please do notice: our backpack allows machine-wash when without the USB cable, but frequent machine-wash is not advised as it could undermine the work life of your backpack. So keep your backpack tidy and clean in daily use is a good way to maintain it.