Every country in the world (Excluding current war zones)
We have two warehouses( include Amazon warehouse) in the states and one in China. All products will be shipped from these warehouses.
Sorry, we can’t ship to a P.O. Box address
If your order total is over $20 USD, you may be charged custom fees. Customer will be responsible for all Customs, VAT, Duty and Tax Fees.
The processing of an order generally takes 1-2 business days after it is received. But during the holiday season your order may experience up to a 3 day delay in your order shipping. We will try our best effort to ship orders as quickly as possible
When you checkout, you will see your estimated shipping time. It depends on which country you live in and what shipping option you choose.
See our return policy terms and conditions.
Sorry we only accept US domestic returns at this moment.
You only have to pay sales tax if you are located in the same state as our warehouse.
Your credit card will be charged at the time you place your order.
support@matein.com
We try our best to ship your order ASAP, which means we can't change your order once it's been placed. But if you need to cancel your order, there is a small window of time we can cancel it before it gets shipped. Please email to support@matein.com